S2 Tow and Haul Limited Liability Company (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our online appointment scheduling and payment features.

Information We Collect

We collect two types of information:

1. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address, browser type, device information, and operating system
• Pages visited, time spent on the site, and referral sources
• General location data (city or regional level)

2. Information You Provide

Through our online appointment scheduling and payment system, you may voluntarily provide:

• Contact information (name, phone number, email address)
• Service details (type of service requested: towing, roadside assistance, or freight hauling)
• Vehicle and location information
• Payment information (processed securely through third-party payment processors)

We do not collect sensitive information beyond what is necessary to provide our services.

How We Collect Information

We use the following tools and technologies:

• Google Analytics, Google Business Profile, and Google Search Console (for website performance and traffic analysis)
• Cookies and similar tracking technologies
• Our appointment scheduling and payment forms

How We Use Your Information

We use the information we collect to:

• Process and confirm your service appointments and payments
• Provide towing, roadside assistance, and freight hauling services in Texas and New Mexico
• Communicate with you regarding your requests
• Improve our website, services, and customer experience
• Analyze website usage and performance
• Comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information. We may share information with:

• Third-party service providers who assist with payment processing, scheduling, analytics, or service delivery (Google, payment processors, etc.)
• Legal authorities if required by law

All third-party providers are contractually obligated to protect your information and use it only for the purposes we specify.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location (Texas or New Mexico), you may have rights to:

• Access, correct, or delete your personal information
• Opt out of certain data processing
• Request that we stop selling your data (we do not sell data)

To exercise these rights, contact us using the information below.

Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

International Users

Our services and website are intended for users in the United States only, primarily in Texas and New Mexico. We do not target or operate outside the U.S.

Changes to This Privacy Policy

We may update this policy from time to time. The effective date will be posted at the top of the page. Continued use of our website after changes constitutes acceptance of the updated policy.

S2 Tow and Haul Limited Liability Company
1104 Austin St. Van Horn, TX 79855
Phone: (915) 309-0217
Email: s2towandhaul@outlook.com